Complete booking & practice management software for
doctors

Effortlessly handle appointment confirmations, reminders, surveys, and follow-ups with fully customisable automated communications via SMS or email. You have complete control over the tone, timing, and content of every message.

Add a personal touch with dynamic variables, such as the client’s first name, or a link to their individualised intake form.

Save time and reduce administrative resources by giving patients the freedom to make bookings online at their convenience, 24/7. Maintain full control over your schedule with advanced booking options:

- Exclude specific services from online bookings to the public.

- Enable booking requests for manual approval rather than automatic confirmations.

Want to appear more in demand? Bookem lets you make your schedule seem busier than it really is, helping you build a professional and exclusive image without showing all your available times.

Offer patients a seamless booking experience by enabling instant online payments for select services. You can also choose which services require payment to confirm a booking, and which only requires payment later.

Alternatively, you can send unpaid invoices after appointments, allowing clients to pay directly via secure online payment links. Payments are automatically reconciled, saving you valuable time and reducing the risk of human error.

Whether payments are made upfront or after the appointment, Bookem ensures everything stays organised for you.

Create better patient communication by allowing patients to respond to automated messages such as appointment reminders or confirmations. Bookem allows you to reply to their messages or send manual updates for last-minute changes, like letting a client know if an appointment is running slightly behind schedule straight from Bookem.

All message threads are stored securely within each client’s profile under the Messages tab, making it simple to keep track of conversations and stay organised.

Effortlessly schedule recurring appointments, ensuring patients never miss a session. Automate regular bookings for ongoing care, reducing admin time and keeping your calendar organised. Adjust or cancel recurring sessions as needed, giving you and your clients flexibility while maintaining a consistent schedule.

Bookem knows who is being invoiced and can also know why, so invoices get sensibly populated with information that takes unnecessary time or effort.

For effortless medical aid-compliant invoicing, quickly search through and add ICD-10, treatment/procedure codes, descriptions and pricing.

NAPPI, consumable, SKU, or other codes, descriptions and pricing can be loaded too.

Save time and eliminate costly mistakes by creating groups of multiple invoice line items (codes, descriptions and pricing) for inserting one or more of these groups into an invoice with a click.

For patient's that get invoiced similarly every session, just choose to copy from any of their most recent invoices and make any changes that might be needed.

Bookem allows for various manual payment methods (POS, cash, or EFT), as well as online credit card payments through online payment gateways such as Snapscan, Wig Wag, Payfast, and/or Paypal.

Payments made with online payment gateways are reconciled automatically, e.g. a client pays their bill with Snapscan and it gets marked as paid automatically.

View account reports such as Age Analysis, Invoices issued or Payments recorded online. Download your time-based accounts data into pre-added filtered spreadsheets for truly flexible reporting.

With this option enabled, bookings are only confirmed when payment has been received. Online payments are linked to invoices and recorded automatically, which confirms the booking immediately afterwards.