Complete booking & practice management software for
homeopaths

Appointment confirmations, surveys or follow-up notifications are easy to create or customise. You’re in complete control of the tone and nature of your automated communications - SMS and/or email.

Include dynamic variables such as 'first name' or 'business phone number' or link to a client's individualised indemnity form.

Save time and reduce administrative costs by offering patients the flexibility to book appointments online 24/7, while keeping full control over your schedule. Customise your online booking options with settings like minimum and maximum booking times, excluding certain services, or opting for booking requests instead of automatic confirmations. If you prefer, you can switch off online bookings and manage appointments manually.

Want to appear busier to attract more clients? Bookem allows you to configure your calendar to look fully booked without revealing your actual availability.

Let clients book and pay online for instant confirmation upon payment. Useful for video calls/telehealth sessions.

Or invoice at any stage after a booking is made and let clients pay online directly from their invoices or online payment links; payments are reconciled automatically on Bookem as the payment is confirmed.

Clients can reply to automated messages such as SMS or email reminders or confirmations. You can again reply to these messages or just send ad hoc manual messages. This can be useful for last minute comm's before an appointment, such as a quick note to say that appointments are running 10 minutes late.

All outgoing and incoming messages are stored against a client's profile in their Messages tab.

Bookem knows who is being invoiced and can also know why, so invoices get sensibly populated with information that takes unnecessary time or effort.

For effortless medical aid-compliant invoicing, quickly search through and add ICD-10, treatment/procedure codes, descriptions and pricing.

NAPPI, consumable, SKU, or other codes, descriptions and pricing can be loaded too.

Save time and eliminate costly mistakes by creating groups of multiple invoice line items (codes, descriptions and pricing) for inserting one or more of these groups into an invoice with a click.

For clients that get invoiced similarly every session, just choose to copy from any of their most recent invoices and make any changes that might be needed. Invoicing this way means you can create and email an invoice in 5 clicks, directly from the calendar.

Bookem allows for various manual payment methods (POS, cash, or EFT), as well as online credit card payments through online payment gateways such as Snapscan, Payfast, and/or Paypal.

Payments made with online payment gateways are reconciled automatically, e.g. a client pays their bill with Snapscan and it gets marked as paid automatically.

View account reports such as Age Analysis, Invoices issued or Payments recorded online. Download your time-based accounts data into pre-added filtered spreadsheets for truly flexible reporting.

With this option enabled, bookings are only confirmed when payment has been received. Online payments are linked to invoices and recorded automatically, which confirms the booking immediately afterwards.