Precision care, streamlined
Aesthetic medicine blends medical skill with artistry. From injectables and skin rejuvenation to IV infusions and advanced procedures, your work demands careful planning, detailed record-keeping, and a seamless client experience. Bookem simplifies the complexity by uniting scheduling, consent, documentation, and billing into one secure, South African-built platform - so your practice runs as smoothly as your results look.
Craft a schedule that fits your practice
No two treatments are alike, and neither are their time requirements. With Bookem, you can set custom durations for each procedure - from botox and fillers to microneedling, sclerotherapy, or combination packages. Recurring sessions for skin programmes or follow-ups are easy to set up, while first-time or high-value treatments can require manual approval. Automated SMS reminders and calendar sync help reduce no-shows and keep your schedule running smoothly.
Digital intake and consent made easy
Procedure-specific intake and consent forms are sent automatically via SMS or email before each appointment. Patients can upload treatment history, photographs, or relevant medical information in advance, giving you a complete picture before they walk through the door. All forms link directly to the client profile, ensuring full compliance and preparation for every session.
Documentation that enhances precision
Clinical documentation is fast and consistent with pre-loaded templates for consultation notes, facial assessments, treatment reports, and product usage logs. Store before-and-after images securely alongside session notes, making it easy to track progress. Dictate directly into notes or use AI Assist to transcribe voice recordings into structured documentation instantly. EMGuidance is built in, allowing you to access treatment protocols and generate AES-scripts without leaving Bookem. Audio notes or video clips can also be attached to client files for reference.

Billing as polished as your results
Bookem makes billing simple and accurate, even when multiple services or products are involved. Generate medical-aid-ready invoices in seconds, group line items (e.g. consultation + injectable treatment + skincare product), and consolidate multiple bookings into one invoice. Accept payments securely online or in person via Yoco, with payments automatically reconciled to invoices. Real-time safeguards prevent duplicate charges or missed items, so your finances stay as precise as your treatments.
Insights that shape your business
With built-in analytics, you can track the pulse of your practice. Monitor booking trends by treatment type, practitioner, or season. Identify your most popular services, busiest hours, or repeat clients. Track income, product usage, and unpaid balances at a glance, ensuring you have the data to balance clinical care with financial clarity.
Grow with confidence, scale with ease
Bookem helps you expand while maintaining a polished client experience. Patients can book directly from your website or social media, with no need for third-party booking tools. Campaign tracking shows which promotions or referrals convert into confirmed bookings, giving you insight into the marketing strategies that work. For multidisciplinary clinics, multi-practitioner and multi-location reporting keeps your operations consistent and scalable.
Why aesthetic GPs choose Bookem
Whether running a boutique practice or a high-volume clinic, Bookem streamlines your workflow from consultation to checkout. With procedure-specific templates, digital consent, AI transcription, and integrated billing, you can focus on delivering exceptional results while Bookem takes care of the admin behind the scenes.