Baby clinic management made simple
Baby clinics play a vital role in monitoring the health of both mother and child - from newborn checks and vaccinations to growth tracking and postnatal care. But with frequent visits, sensitive records, and busy families to manage, admin can quickly pile up. Bookem is a secure, South African-built baby clinic management software that brings bookings, intake, video consults, digital notes, and billing into one platform - so practitioners can focus on care while keeping families supported and organised.
Smart bookings for busy parents
Managing family diaries can be stressful for new parents. Bookem makes it simple with a branded booking page that allows linked bookings for both mom and baby. Schedule newborn checks, vaccinations, milestone visits, and postnatal reviews in seconds, with custom rules to allocate the right time for each appointment. Two-way SMS reminders and automated vaccination/booster prompts keep parents on track. Multi-practitioner and multi-location scheduling ensures your whole team- from nurses to doctors - stays in sync. For high-demand vaccine days or package deals, pay-to-confirm bookings help reduce no-shows and protect your stock. And whether you're based in a clinic or offering home visits and off-site services, Bookem keeps every diary aligned so your patient flow runs smoothly.
Time buffers for smooth flow
Baby clinics need time between families for sterilisation, room prep, and vaccine fridge checks. Bookem allows you to add service buffers between bookings, ensuring your workflow remains safe and predictable - without feeling rushed. Whether in a single practice or across multiple branches, your clinic runs on time, every time.
Intake that keeps family records complete
Start every consultation fully prepared. Bookem automates digital intake and consent, sending customised forms for mother and child via SMS or email before the visit. Responses sync directly to the client profile, ensuring family records are accurate and up to date. Caregivers can also upload referral letters, vaccination cards, or medical reports - so nothing gets lost between visits.
Notes powered by AI Assist
From growth tracking to immunisation records, Bookem makes documentation fast and accurate. Pre-loaded templates cover growth charts, consultation notes, postnatal checks, referrals, and sick notes. Dictate voice notes or use AI-powered transcription to capture details instantly between back-to-back consults. Every record is securely stored, POPIA-compliant, and easy to share with GPs, specialists, or parents - supporting continuity of care across the healthcare team.

Billing designed for family-focused care
Bookem keeps billing straightforward for clinics and parents alike. Generate branded, medical aid–compliant invoices in seconds. Bill per visit or create bundled packages that cover vaccinations or wellness checkups. Accept payments instantly with Yoco POS or secure online links, while Bookem automatically reconciles every payment. Built-in safeguards prevent double billing or missed charges, keeping your accounts accurate with minimal effort.
Insights for better decision-making
Stay on top of your clinic's performance with real-time dashboards. Track vaccine attendance, growth-monitoring visits, and appointment volumes at a glance. Monitor invoiced income, unpaid balances, and consumables used - from vaccines to syringes - to ensure accurate stock and cost management. Multi-practitioner reporting highlights activity across your team and helps you plan resources with confidence.
Growing trust in your community
Trust and accessibility are at the heart of family healthcare. Bookem helps clinics grow by embedding online booking links directly into your website or social channels, making it easy for parents to schedule. Campaign tracking shows which outreach efforts - like vaccination drives, wellness packages, or antenatal partnerships - generate confirmed bookings, so you know exactly what works to reach your community.
Why baby clinics choose Bookem
Baby clinics provide care during one of the most important stages of life. Bookem supports that mission by reducing admin and simplifying every step - from online bookings and automated vaccination reminders to intake forms, AI-powered documentation, and secure payments. With tools like service buffers, pay-to-confirm bookings, home visits, off-site services, and multi-practitioner scheduling, Bookem is the all-in-one baby clinic management software in South Africa that helps practitioners run safe, efficient, and family-friendly clinics.
"I’ve used Bookem for 5 years for my baby clinic and I’m truly impressed. Their support has been incredible, always ready to assist. Bookem makes it easy for clients to book online and for me to manage notes, bookings, and invoices. Affordable and efficient - I can’t recommend them enough!"