Bookem makes managing your calendar simple and stress-free. Clients can book online for in-person or virtual sessions directly from your website, while recurring appointments make long-term therapy plans easy to manage. Two-way SMS reminders and calendar syncing reduce no-shows, and group or family bookings are supported when therapy involves multiple participants. With every appointment type built into one flexible calendar, you can focus more on clients and less on logistics.

Collecting client details upfront saves valuable session time. Bookem sends tailored intake and consent forms automatically by SMS or email, matched to the service type - whether it's a paediatric language assessment, swallowing screening, or adult case history. Caregivers, teachers, or schools can upload referral letters, reports, or developmental history documents, giving you a complete view of the client before the first session begins. All information is stored securely in the client profile, so nothing gets lost between sessions.

Tracking progress is easy when your documentation tools work for you. Bookem comes pre-loaded with templates for case reports, session notes, MSEs, aural rehabilitation, motivation letters, and functional language assessments. Tablet-friendly layouts make it simple to take notes during sessions, while AI Assist instantly transcribes voice notes into structured reports or referral letters. Secure sharing ensures caregivers, teachers, and healthcare providers always have the latest updates, keeping your client's support network aligned and progress consistent.

Managing accounts shouldn't take up your evenings. With Bookem, you can generate medical-aid-compliant invoices in seconds and consolidate multiple sessions into one invoice. Accept secure payments online or in-person via Yoco, with automatic reconciliation that prevents double billing or missed charges. Line item groups let you build common combinations of services (for example: assessment + therapy session + progress report) and save time on repeat billing.

Understanding how your practice is performing helps you plan ahead with confidence. Bookem's real-time reports show income trends, overdue accounts, and booking patterns. Filter by service type or practitioner to identify your busiest times and most popular programs. Track payments by client, school, or funding source, and use the data to plan staff allocation, adjust availability, or optimise therapy offerings.

Speech therapy rarely happens in isolation. With Bookem, sharing documents securely with caregivers, educators, doctors, or allied health professionals is effortless. Progress reports, motivation letters, and referrals can be sent directly from the platform with a full audit trail. This makes it easier to keep everyone involved in the client's journey on the same page, without juggling emails or loose paperwork.

Whether you're based in a clinic, working in schools, or running a solo practice, Bookem keeps your workflow seamless. With smart scheduling, tailored intake forms, speech-specific templates, AI-powered documentation, and integrated payments, you can spend more time helping clients find their voice - and less time tied up in paperwork.