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Low token balance alert settings

Bookem helps you manage your SMS token balance so you never run out unexpectedly.

Set up low token balance alerts

You can set a low token threshold to receive warnings when your balance drops. If your balance goes below the threshold, Bookem will:

  • Send you an email reminder to top up

  • Show an in-app notification warning you about the low balance

How to set up a low token alert

  1. Go to Settings > Account

  2. Select the Settings tab

  3. Scroll down to the SMS Tokens section

  4. Click Change / Disable next to Low token notification

You can disable the alert at any time from this same setting

Where to view your token balance

Your current token balance is always visible:

  • In the lower left - hand panel of your Bookem account

  • The balance updates in real time as you send SMS messages or top up

How to top up your tokens

  • To add more tokens to your balance:

  • Go to Settings > Account > Top-up

  • Choose your desired token amount and follow the prompts to complete payment

Learn more