Services are the types of appointments that clients can book with you. This is the first thing that a client selects when they make a booking with you.
Navigate to Settings > Services and click the '+New Service' button in the top right corner.
Name and duration are the most important and must be specified.
Adding pricing to your service makes generating invoices much easier as Bookem will populate the invoice automatically. You can choose to show pricing online or not.
Make sure to specify which of your team members offer this service under 'Serviced by'.
Make sure the tick-box is checked for services you want clients to book themselves in for. (note: this setting is only relevant if your calendar has been set to 'Public', i.e. online for the public to view)
Give the service a name and description to help your client select the right one
Check that you have selected the correct booking form.
NOTE: The default form is more than sufficient and we strongly suggest you keep any custom booking forms short
Pick the location where the service is provided - at the business, off-site or via video call
Choose the colour you would like to visually identify the service in your Bookem Calendar, if you do not add a Service image, this will also be the colour of your service on your online booking page.
Toggle 'Online Bookings' to 'on' if you want clients to book this service themselves. If not, ensure it is set to 'off'.
Next, choose how you'd like to handle online bookings for this service. You can customise the setup for each service. For example, you might require payment upfront to confirm a video call but allow in-person follow-ups without upfront payment.
The available options are:
Automatically confirm bookings
Confirm bookings after payment
Manually review and confirm booking
Then
Toggle show pricing online to on or off, depending your preferences
Add a service image
Set the locations,
Associate the relevant team member or resource group
Add pricing and duration and add buffers if required.