How to reschedule, edit or cancel a booking

Bookem makes it easy to manage bookings as things change. You can quickly reschedule, make edits or cancel a booking right from your calendar.

Edit or reschedule a booking

To make changes to an existing booking:

  • Go to your Calendar

  • Find and select the booking you'd like to change

    You can either:

    - Drag and drop the booking to a new time

    - Click on the booking to manually adjust the time and date

Manual changes

  • When you click the booking, the details panel will open

  • Change the date, start time, team member or service as needed

Choose whether to notify the client

Before saving your changes:

  • If you want to notify the client, simply click Save

  • If you don’t want to send a notification:

    - Click the arrow next to the Save button

    - Choose Save without notifications

This is useful when you're making minor admin adjustments or correcting a time that hasn’t been confirmed with the client yet

Cancel a booking

If a session needs to be cancelled:

  • Click on the booking in your Calendar

  • Select Cancel

  • Untick Send notification if you don’t want to alert the client

  • Confirm the cancellation

Learn more