Bookem works across multiple time zones so you can take bookings from clients in different countries, and your business can operate across multiple locations with different time zones. Bookem automatically converts booking times so that you see bookings in your local time, and clients receive notifications in theirs.
If an booking appears at the wrong time, has shifted unexpectedly, or seems to have disappeared, follow the steps below to identify the cause.
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This is the fastest way to confirm whether the time was manually changed or affected by a timezone adjustment.
If your location time zone is incorrect, bookings may display several hours earlier or later than expected.
Timezone conversion applies especially to remote services. If the client’s timezone differs from yours, Bookem converts the booking accordingly.
When a client books a remote service, Bookem detects their time zone at the time of booking and displays it on the booking.
Ask the client to check:
If you or the client were using a VPN, the detected time zone may be different from your actual location.
Turn off the VPN and refresh your calendar to confirm whether the display changes.