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All about credits

Credits are Bookem’s in-app currency that streamline billing for messaging and AI features. They cover AI transcription (cost based on length and data size), and soon will unlock premium tools like medical aid switching.

1 credit = 1 ZAR / USD (depending on your location)

How to top up

Follow these steps:

1. In the main menu, click on the icon next to 'credits'

Or go to Settings > Account > Top up credits

2. Select the amount you'd like to purchase

3. Click to 'Issue invoice' and pay

Set low credit notification

Follow these steps:

1. Go to Settings > Account

2. Scroll down to ‘System credits’

3. Click 'Change/ disable' to edit

Note: Credits are NOT used for our AI help assistant. This is a free resource for Bookem users.

Free AI credits each month according to your plan

  • Premium: 173 per month + 57 credits per team member/month
  • Medical: 230 credits per month

Learn more