Yes, if you prefer to use another video platform like Zoom, FaceTime, Microsoft Teams or Google Meet, you can use it instead of Bookem's integrated video.
"Bookem Video" automatically generates a secure video call link for every virtual appointment.
You don’t need to create or share a separate meeting link .
Both you and your client just click the link when the appointment starts.
You might want to use another tool if:
You already have a preferred platform
You need features specific to Zoom, MS Teams or Google Meet
Your organisation has requirements around using certain tools
Bookem makes it easy to use a different video service without changing how you create services or accept bookings.
To use a third-party video call service:
Create your service with Video call as the location
Set your booking preferences as normal
Once the appointment is confirmed, create a video call in your chosen platform
Copy the meeting link from Zoom, Teams, Google Meet etc
Open the appointment in your Bookem calendar
Bookem will update this link in all the right places:
Your client will see the updated link in their appointment confirmation and reminders
You and your team will see the new link in your calendar
You can launch the call directly from the appointment view
You can update the video link at any time, even after reminders have been sent.
The client won’t see the actual link itself – they see a shortcut that always takes them to the most recent link you’ve added.
This gives you flexibility to make changes right up until the appointment starts.