You can download patient notes in Bookem as a PDF file from the Documents tab within the client’s profile.
Go to the Clients tab in the sidebar
Search for and open the relevant client’s profile
Click on the Documents tab within their profile
Find and open the document you want to download
Click the arrow icon in the top-right corner of the screen
Select Download from the dropdown menu
The file will download to your computer as a .PDF document
Make sure your computer has enough storage available before downloading
If you're using a public or shared computer, always log out of Bookem after you've downloaded any files
The original document remains securely stored in Bookem, even after download
Once downloaded, you are responsible for storing the file securely
This is especially important for compliance with the POPI Act (Protection of Personal Information Act) in South Africa, or other privacy regulations that apply to your location